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Frequently Asked Questions

It is always beneficial to ask questions and ensure that you have a complete understanding of something. That is why we have gathered frequently asked questions on this page and provided their respective answers. So, before reaching out to us with a question, give this page a try, as you may find the answer you're looking for much faster!

Placing an order is quick and simple. Just add the products to your shipping cart, then fill out the form with your invoice and delivery information, and finally follow the checkout instructions to place the order. If you need any help, feel free to contact us directly using the “Contact Us” page.

Attention: You need to create an account, before you are able to place an order. This will allow you to track the progress of your order in realtime.

Yes, you can leave your bedding inside the rooftop tent when closing it. The rooftop tents are designed to fold with bedding inside, but the beddings themselves should not be very large in size (like very fluffy pillows, or thick winter blankets). In any case, these should all be arranged as flat as possible in the inside cavity of the tent, such that they won't prevent the lid from closing.

EDGE Overland rooftop tents and awnings are designed to be versatile and compatible with almost any vehicle. However, it's important to check specific product specifications and mounting requirements to ensure compatibility with your vehicle model.

Our rooftop tents are spacious, secure, and comfortable, making them ideal for family camping. They provide a safe, elevated sleeping area, are quick to set up, and offer a unique camping experience that combines the comfort of home with the excitement of outdoor adventures.

To maintain the longevity of EDGE Overland rooftop tents and awnings, regular cleaning and inspections are recommended. Avoid storing them wet, clean them with mild soap and water, and check for any signs of wear or damage regularly. Also feel free to checkout our blog for additional info and tips about how to make your rooftop tents and awnings last you for many years to come.

Yes, EDGE Overland awnings are built with durable materials and are designed to withstand various weather conditions. Products like the Infinity 270 or Shelter Max Freestanding Car Awnings offer robust protection against sun, wind, and rain, ensuring reliability and longevity. Although it should be noted, that in case of heavy winds or snowfall the supporting legs need to be deployed, and the awning needs to be properly secured to the ground using the tie-downs.

Installing an EDGE Overland rooftop tent involves securing it to your vehicle's roof rack or roof bars. Our tents are designed for DIY installation, and most people can install them with basic tools and following the provided instructions. However, if you are not comfortable or familiar with such tasks, professional installation is recommended for safety.

The tents come with mounting brackets and screws that are used to secure the tent rails to the roof rack cross bars or roof bars. Make sure the tent is positioned in the middle of the car, distributing weight properly, and then use the hand nuts + mounting plates to secure the tent. Additionally to secure the tent against theft you may use security nuts underneath the hand nuts that can be purchased from our website.

It's essential to follow the installation guide provided with the tent, ensuring that the roof rack is compatible and the tent is safely and securely attached.

For this we provide a set of security nuts that can be purchased separately. These nuts are specially designed such that they can only be opened using the tool that is provided within the security kit. Use these nuts underneath the regular nuts when installing a rooftop tent or awning to make sure nobody can remove the nuts and steal your gear.

Yes, EDGE Overland rooftop tents and awnings are designed to be weatherproof, featuring durable materials and construction that protect against various weather conditions, including rain, wind, snow and sun exposure.

Although when camping in heavy snowfall, make sure the snow accumulation doesn't overload the tent or awning (doesn't accumulate over 5-10cm). Do this by periodically cleaning the snow off to avoid heavy accumulation.

Yes, all of EDGE Overland's rooftop tents and awnings are suitable for all-season use, featuring robust construction and weatherproof materials. However, extreme weather conditions might require additional considerations or accessories.

Minor tears or damages can often be repaired with tent repair kits, which include patches and adhesives. For significant damages, it's recommended to consult EDGE Overland customer service or a professional for appropriate repair advice or services.

Also note that we offer replacement parts for all rooftop tents and awnings, so you can be sure you will be able to use them for many years.

Unfortunately at the moment the only color options available for rooftop tents and awnings are the standard ones, that are visible on our website.

Yes, it's possible to mount solar panels on the rooftop tents. But in order to do this, you will need to purchase an additional roof rack that can be found in the “Rooftop Tent Accessories” section of the site, or in the “Related Products” section on the particular product's page.

These roof racks can be used for various carrying tasks, like mounting traction boards, gear, as well as mounting solar panels, and additional equipment on top of the rooftop tents.

EDGE Overland rooftop tents are suitable for use in various weather conditions, including in winter weather. However, in extreme cold or snowy conditions, additional insulation and safety measures should be taken to ensure comfort and safety.

For additional insulation we recommend using the insulation suits that are provided as accessories for the rooftop tents, and can be found in the “Related Products” section on the rooftop tent's page.

Also, each of our rooftop tents comes pre-equipped with a dedicated auxiliary heating pocket, that can be used to route an external diesel or gas heater tube directly into the tent, whilst also maintaining a proper seal from the exterior.